Nik, bottom line is you do what's best for your business. I only speak for myself when I say I will continue to buy amps from you. Your work is outstanding and you've found a loyal customer in me.

Jim Dimenno

(1987x, kleinulator)

ok then, where can i get replacement electrolytic caps for the 18W TMB board i bought from you about 3 yrs. ago?
thanks!

Man I live in Costa Rica... so I have to deal with shipping no matter if I buy american, malasyan, british or whatever... Yes, I can find some local dealers here, but they are pricey (brand charge + shipping/tax). So, I am more than happy with my DC30, but believe my next amp (if ever!) I will buy from Ceriatone.

Many people are still blinded by marketing campaings of "brands". But we will be always around, those who think you pay for quality, not for a logo on a sh!ty amp. I mean, many of this amps are series pcb production. How come they be so expensive? I believe your prices are more than fair. The shipping, is out fault because we are not your neighbors!!

Bussines is bussines. Keep the lines that really make your time compensated. As been said, a little more info on the website will ease the email handling. You are usually rated 10 on customer service. But that, I believe must count for your REAL customers. I'm still surprised how you take time to answer asap emails.

Selling parts for people to build the amp from scratch, may be easy money, you just put parts on box and ship. But you must await then hundreds of questions. For a guy with one kit, it's a lot of fun. For you, hundreds of guys with kits asking questions...  I'd even consider package 3 as the lower package. Your work is artwork, that's what you do best. And selling those, you'll lower the amount of questions asked....

Nik, you're an absolute legend and which ever way you want to run your business I reckon you should do it. In the new year I'll be placing an order for an Overtone Special (and I'll get you guys to build it because you are just that good!)

Hey Nik and All Else Present,
Here is why I will continue to buy from Nik, Ceriatone and anybody that provides value for the money I give them.  Nik delivers what he says, he will delivers when he promises and backs his products completely!  He provides service with polite, succinct and rapid responses...onto my soapbox...I am American but I am embarrassed by any campaign that pushes the "Buy American" policies.  The American auto business is in very deep trouble simply because they made inferior products and then refused to back up these products.  I tried to "buy American" with regards to cars on a couple of occasions and it will be a long time before I buy another American automobile because I need a vehicle/company I can depend on.  Purchased new, I owned a Jeep Cherokee, a Ford Focus and a Ford Explorer.  Each of cars left me stranded at least one time and two of them left me strand multiple times and I never got more than 75,000 mile on any of these cars with mostly freeway driving.  I understand that cars break down, but when the brakes wore out on my Ford Focus at 21,000 miles only to hear from the Ford dealership that "yeah they seem to do that for some reason" followed by "the brakes are only warranteed for the first 12,000 miles but we can get your car done in the next 3 days.  It should be no more that $500.00," I decided that my loyalties were undeserving.  I made a promise on that day that I will never buy a Ford nor would I consider an American car in the near future.  It has been 5 years since that day and the same car left me stranded multiple times, 3 times for problems that were later recalled but for which I was not reimbursed because the repairs were made prior to the recall date.  I should note that none of the 3 Hondas, 2 Toyotas, and the 2 Subarus I owned EVER broke down.  In fairness, I did own a Toyota truck that wouldn't start one morning and a change of solenoid and battery forever rectified that.  So before ANYBODY implores you to buy for reasons of nationality, please build a product for which I would proudly want associated with my nationality.  Every intelligent individual will do a cost/quality/efficiency comparison before spending their money.  I am proud to be American, but embarrassed by the arrogant nationalism we are so well know for.  Build a product that lasts, back it up.  But until you back your product fully, don't expect us to back it up just because it is American....